Privacy Policy
Dr Elixir
Website: https://www.drelixir.in
Dr Elixir (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.drelixir.in and purchase our products.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Collection of Information
1.1 Information You Provide to Us
We collect information that you voluntarily provide to us when you:
Create an account
Place an order
Subscribe to our newsletter
Contact customer support
Participate in promotions or surveys
Leave reviews or feedback
This information may include:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party payment gateways)
Order history and purchase details
Any other information you choose to provide
1.2 Information We Collect Automatically
When you use our website, we may automatically collect certain information, including:
a) Device Information
IP address
Browser type and version
Operating system
Device type
Language preferences
b) Usage Information
Pages viewed
Time spent on pages
Click patterns
Referring website
Access dates and times
c) Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Personalize content and advertisements
You may disable cookies in your browser settings; however, some features of the website may not function properly.
1.3 Transaction Information
When you purchase products from Dr Elixir, we collect:
Products ordered
Order date and time
Payment confirmation
Transaction amount
Shipping details
Payment information is processed securely via authorized third-party payment processors. We do not store full credit/debit card details on our servers.
1.4 Communication Data
When you contact us via email, phone, or website forms, we may collect:
Call details (date and time)
Message content
Customer support records
This helps us provide better service and resolve issues efficiently.
2. Use of Information
We use the information we collect to:
Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our products and website performance
Prevent fraud and unauthorized transactions
Conduct analytics and performance tracking
Send promotional offers, updates, and marketing communications (if you opt in)
Comply with legal and regulatory obligations
We may also use aggregated and anonymized data for business analysis and improvements.
3. Sharing of Information
We do not sell your personal information.
We may share your information in the following circumstances:
3.1 Service Providers
With trusted third parties who assist in:
Payment processing
Shipping and logistics
Email marketing
Analytics and website hosting
These parties are required to protect your information.
3.2 Legal Compliance
We may disclose information:
If required by law
To comply with legal processes
To protect the rights, safety, and property of Dr Elixir and its customers
3.3 Business Transfers
In case of merger, acquisition, restructuring, or sale of business assets, your information may be transferred as part of that transaction.
4. Analytics & Advertising
We may use third-party services such as:
Google Analytics
Meta (Facebook) Pixel
Advertising platforms
These services help us:
Analyze website performance
Track conversions
Display relevant advertisements
These providers may use cookies and tracking technologies to collect anonymized usage data.
5. Your Choices
Account Information
You may update or correct your personal information by logging into your account.
If you wish to delete your account, you may contact us at:
We may retain certain information for legal or business purposes.
Promotional Communications
You may opt out of marketing emails by clicking the “Unsubscribe” link in any promotional email.
Even if you opt out, we may still send transactional emails related to your orders.
Cookies
You can disable cookies through your browser settings. However, some features of the website may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
7. Children’s Privacy
Dr Elixir products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are made constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at:
Dr Elixir
Website: https://www.drelixir.in
Email: hello@provibenutrition.com
